Maryland health officials revealed Tuesday a contractor is trying to improve the state’s Obamacare website because it has not performed up to expectations, offering proof that the federal exchange system is not the only one having problems under the overhaul.
Rebecca Pearce, executive director of the Maryland Health Benefit Exchange, said the state’s prime contractor, North Dakota-based Noridian Healthcare Solutions, is devoting more resources to the project to improve capacity on the site and its overall function.
“We are committed to the success of Maryland Health Connection and to fixing the technical problems,” she said. “We expect the Maryland Health Benefit Exchange board to meet in the days ahead to address these matters. We will continue to keep the public informed as we move forward.”
Maryland, like 13 other states and the District of Columbia, set up its own exchanges to handle applications for enrollment in private insurance under the Affordable Care Act.
Residents of 36 states funnel their requests through HealthCare.gov, the federally run website that’s been plagued by glitches since its Oct. 1 debut and has created a PR nightmare for the Obama administration.
Several state-run sites also have reported problems this month, while states like Kentucky have reported numerous success stories.