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Frequently Asked Questions
Web FAQ | Print FAQ | e-edition FAQFrequently Asked Questions: Web
Why did you change your Web site?What is the Cube and how do you operate it?
What are Themes?
What are Online Communities?
How do I stop receiving the daily newsletter?
When you call up a story, sometimes there are arrows under the photograph. What are those for?
Sometimes I see a byline in a different color. What does that mean?
How can I contact a reporter or an editor to give them a story tip?
What if I shot my own video of a news event?
How do I give you my feedback on this beta Web site?
What if I need additional help?
Why did you change your Web site?
This redesigned Web site was created as a direct response to our readers who wanted more control of how they consumed their news. The Washington Times is being proactive by evolving from a newspaper to a full media company offering news 24/7. In addition to the new Web site, readers will see other innovations. On June 2, we will present our redesigned and better-organized print product and an electronic replica of the print edition, so readers across the nation and world can access The Times. On June 8, we will roll out our Sunday edition, a hefty must-read. Of course, our core values of freedom, family, faith, participation and service will remain throughout. With the new Web site, our readers can view articles the traditional way (vertically), meaning through the general topics of news, sports, etc. Or they can cut through the news horizontally, in the form of individualized News Themes matching their specific interests. We hope the greatest change of the Web site will be you, our readers. We want you to not only read the articles, but we want to engage you directly. It's no longer a one-way monologue with editors and reporters giving you the news. Now, you can communicate back to us and to other readers. Why is this important? Because a strong democracy requires an informed and engaged constituency. Today's complicated world needs your help. We want to help you make a difference.What is the Cube and how do you operate it?
One of the features that makes this a state-of-the-art Web site is the unique TWT News Cube feature on the front of the Home page. The Cube is the large square photo on the upper left of the page. There are small arrows on the left and right of the Cube. If you click on the right or left arrow, the Cube will spin horizontally to show you another top story. If you click at the bottom of the Cube, it will flip upside down to show you a related story, our "Dig Deeper" function. The beauty of "Dig Deeper" is that readers can see any video, photos or themes related to the story. You choose whether you want to dig further or move on to another topic. You have total control.What are Themes?
Most newspapers offer about six or seven stories on their front pages, perhaps a dozen more on the front of their Web sites. With our Web site, you will have access to 400,000 story topics or News Themes each day. Yes, 400,000! Each Theme is narrowly focused to suit your interests, whether it's politics or the Redskins or video games. In the article itself, you will see orange words. These are live links to the various related Themes, if you want to continue reading on the topic. You can also access the Themes through the top of the Home page and in the middle of the Home page, too.What are Online Communities?
An Online Community is simply a virtual place where like-minded individuals can communicate with each other and gain more information about their particular topic. From those 400,000 Themes, we will flow the related news feeds to each of these Communities, with calendars, blogs and more, all run by "mayors," many of them readers just like you. We see a tremendous opportunity for our readers to engage each other and us in this Communities area of the Web. For more information related to our Communities or if you would like to start one, contact our Digital Editor of Communities David Eldridge at 202-636-3214 or by e-mail at deldridge@washingtontimes.com.How do I make a comment on a story?
To make a comment, first register with us. There is a button on the upper-right side of the Home page that says, "Register." Click that and follow the instructions. By doing this, we will avoid much of the unwanted spam and trolls that clutter other comments fields elsewhere online. Once you are registered, you will be able to comment on most stories on the site. There is a comments area below each story. Please note: We will be monitoring the comments for profanity and offensive material. You also will be able to report offensive comments. Repeat offenders will be banned from the Web site.When you call up a story, sometimes there are arrows under the photograph. What are those for?
That means there are multiple photographs to go with the story. If you click on those arrows, you will see a mini-slide show of all of the photos related to the story.Sometimes I see a byline in a different color. What does that mean?
If you click on the byline, you will be linked directly to the reporter via e-mail. This is a way for you to interact with our Washington Times reporters directly. If you don't see the byline in another color, that means the story may be from a wire service.How can I contact a reporter or an editor to give them a story tip?
There are two ways to get in contact with us. You can click on the byline itself and it will open an e-mail window addressed to the reporter. Or you can go to the bottom of the Home page and click on "Contact us." You will land on a page with all of our phone numbers and e-mails.What if I shot my own video of a news event?
When you click on any article, you will see an area on the left side called "You report." Click on that and follow the rest of the instructions. It will lead you to an area where you can upload your video directly to our editors.How do I give you my feedback on this beta Web site?
Send us e-mail at website@washingtontimes.com. We look forward to hearing from you.What if I need additional help?
Please contact us at 202-636-3248. We're here to serve you.Frequently Asked Questions: Print
What are the basic changes in the new Washington Times newspaper products?So, the Saturday edition will be available to all newspaper subscribers in electronic form only?
How do I access the electronic edition?
What will be in the Saturday electronic edition?
What can we expect in the new Sunday edition?
What will the tabloid be like?
So, some of the sections in the former Sunday lineup will appear in the tabloid?
Other than Arts, what features will be moved into the Sunday edition from the old Saturday edition?
What will the more traditional broadsheet newspaper, the part inside the new tabloid, look like?
How large will the Commentary section be?
What are the basic changes for the Monday-Friday editions?
Would you explain how the new section, Plugged In, changes subject matter each day?
How is the new weekday A section organized?
Metro and business news will now be in the A section?
Will TV listings be available in the newspaper each day?
What happens to the Civil War page?
What are the basic changes in the new Washington Times newspaper products?
The printed newspaper will come out six days a week, Monday-Friday plus a unique new Sunday product. The Saturday edition will not be printed, but will be available in the new e-edition, an online version of the newspaper (not the Web site) that replicates each page in the printed newspaper.
So, the Saturday edition will be available to all newspaper subscribers in electronic form only?
Yes.
How do I access the electronic edition?
A: Go to www.washingtontimes.com/signup and follow the directions to sign up for the e-edition. You then will be e-mailed a link explaining how to access The Washington Times e-edition.
What will be in the Saturday electronic edition?
A: Saturday will contain two sections, a typical news section and a sports section.
What can we expect in the new Sunday edition?
A: The Washington Times' new Sunday edition will be a unique product in the newspaper industry. A tabloid section will be wrapped around a more traditional broadsheet product that contains breaking news.
What will the tabloid be like?
A: The cover story each week will feature exclusive TWT in-depth reporting and photography. Inside will be features that include interviews with top newsmakers, Inside Politics, news from Middle East Times, Books, a point-counterpoint spread called Solutions, a Daybook-style look-ahead on key congressional and national meetings, family, culture and leisure, and a spread named Golf Styles.
So, some of the sections in the former Sunday lineup will appear in the tabloid?
A: Yes, things like Family Times and Books would be in that group.
Other than Arts, what features will be moved into the Sunday edition from the old Saturday edition?
A: The TV book, color comics, USA Weekend magazine and Relish would be in that category.
What will the more traditional broadsheet newspaper, the part inside the new tabloid, look like?
A: It will contain four sections: a traditional news section, Arts, Commentary and Classified. The Breaking News section will have the traditional front page along with nation, world and metro news inside.
How large will the Commentary section be?
A: It will expand to six pages, including Editorial, and a groundbreaking new feature by graphic artist Alex Hunter — a full-page color political cartoon.
What are the basic changes for the Monday-Friday editions?
A: A revamped A section reorganizes the news from the traditional Nation and World sections. Another section, named “Plugged In,” will be completely new. The cover of that section will feature an in-depth look at a different subject matter each day. Sports will continue to be a section.
Would you explain how the new section, Plugged In, changes subject matter each day?
A: Each day of the week will have a different cover theme. The breakdown is: On Mondays, Plugged In will be named Marketplace; on Tuesdays, Politics; on Wednesdays, Living ; on Thursdays, National Security; on Fridays, Show (the entertainment section currently in the Friday editions). Also in this section, each day of the week, there will be an Arts page and a Culture page. Movies, comics, puzzles, Dear Abby and horoscope also will be there.
How is the new weekday A section organized?
A: Page A2, previously the Culture, etc. page (which moves into the Plugged In section), will be named “Washington in 5 Minutes.” This page includes briefs of the latest news from the nation's capital, along with Daybook items. Then there will be pages for Nation, Politics, World, Metro, Economy, Commentary and Editorial.
Metro and business news will now be in the A section?
A: Yes. Plugged In replaces Metro as a section, and Business moves out of the C section into the A section with a new name, Economy.
Will TV listings be available in the newspaper each day?
A: No. We will keep the weekly TV book, but daily listings in the newspaper will move to the website. Click here to see our TV Listings.
What happens to the Civil War page?
A: Civil War history will be included in the Plugged In section on Thursdays that features National Security. Civil War history will appear in a feature named Military History. This will broaden the subject matter to include all wars.
Frequently Asked Questions: e-edition
How do I subscribe to the e-edition?If I am a print subscriber, how do I register my e-mail address to begin receiving the e-edition?
How much does the e-edition cost?
What are the system requirements to read the e-edition?
How can I tell what versions of software I am running?
When I try to log into the e-edition, I cannot get past the Welcome Screen, it says to click here, but when I do, nothing happens. What should I do?
How do I stop receiving the daily newsletter?
How do I get a password?
How do I change my password?
Why doesn't my password work?
Is the password case sensitive?
When I try to register, it states that I already have registered, what do I do next?
How do I obtain my account number?
Who can I contact if I have trouble logging onto the e-edition?
Who can I contact if I have troubles viewing the e-edition?
I am already a subscriber to the e-edition but I have forgotten where I go to login. Can you provide the url?
How do I subscribe to the e-edition?
You can subscribe to the e-edition through the Washington Times Subscription Services. Visit this link to subscribe.
If I am a print subscriber, how do I register my e-mail address to begin receiving the e-edition?
To register your e-mail address, click this link where you can provide your account information, and set up a password.How much does the e-edition cost?
An annual subscription to the e-edition is $39. For qualifying print subscribers, you can register your email address, and begin receiving the e-edition as part of your subscription at no additional cost.What are the system requirements to read the e-edition?
You can read the e-edition on almost any web browser running on a Mac or Windows based PC. You need to have at least version 9 of the flash player installed. It runs best in Firefox version 2.0 or higher, or Internet Explorer version 6.0 or higher on the PC. Safari version 3.0 or higher, or Firefox version 2.0 on a Mac is recommended. A high-speed internet connection is highly recommended. To read the e-edition offline, you will need Acrobat Reader or other PDF compatible viewing software.How can I tell what versions of software I am running?
When contacting The Washington Times it is often helpful for us to know the exact type of browser you are using and if Flash is installed. By clicking on the following link, that information will be displayed to you. In contacting The Washington Times - by e-mail or phone - please supply this information to us so we can better assist you. Click here. (A window will open with the information.)When I try to log into the e-edition, I cannot get past the Welcome Screen, it says to click here, but when I do, nothing happens. What should I do?
This happens when you have a pop-up blocker enabled. You must allow popup windows from "eedition.washingtontimes.com" in order to view the e-edition correctly.How do I stop receiving the daily newsletter?
You can unsubscribe to the daily newsletter by clicking the following link: UnsubscribeHow do I get a password?
To register your e-mail address, click this link where you can provide your account information, and set up a password.How do I change my password?
You can change your password through our Subscriber Services web site. Login to your account by clicking here. Once logged in, you can change your password by clicking on the "Contact & Login Info" button on the left sidebar.Why doesn't my password work?
You may need to register and set up your email address and password. To register your e-mail address, click this link where you can provide your account information, and set up a password. If you already registered, and forgot your password, you can have a new one e-mailed to you by clicking here.Is the password case sensitive?
The password is case sensitive. Be sure you do not have CAPS LOCK on while typing your password. Also note that the password will be a minimum of 6 characters.When I try to register, it states that I already have registered, what do I do next?
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How do I obtain my account number?
Your account number is available on your bill.Who can I contact if I have trouble logging onto the e-edition?
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