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P.J. Crowley, communications director at the State Department, peeks out of a doorway of the Franklin Room at the Department of State in Washington. Diplomacy has stepped up online efforts as Facebook, YouTube, Flickr and Twitter play a growing role in world events. Mr. Crowley has tweeted to knock down rumors, amplify U.S. positions, appeal for calm and urge reforms in Haiti, Tunisia and Lebanon. (Associated Press)

P.J. Crowley, communications director at the State Department, peeks out of a doorway of the Franklin Room at the Department of State in Washington. Diplomacy has stepped up online efforts as Facebook, YouTube, Flickr and Twitter play a growing role in world events. Mr. Crowley has tweeted to knock down rumors, amplify U.S. positions, appeal for calm and urge reforms in Haiti, Tunisia and Lebanon. (Associated Press)

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