- The Washington Times - Monday, December 11, 2000

TODAY'S HEADLINERS

Thomas Kinkade speech 10 a.m. The National Press Club hosts a Morning Newsmaker news conference featuring a discussion on financial support for the National Christmas Tree and the state of the arts and the government. The speaker is Thomas Kinkade, artist. Location: National Press Club, 14th and F streets NW. Contact: 202/662-7500.

Law lecture 5:30 p.m. The American Enterprise Institute for Public Policy Research presents its 12th annual Bradley Lecture Series, featuring Jonathan Rauch, Brookings Institution and National Journal, speaking on "Courting Danger: The Rise of Antisocial Law." Location: Wohlstetter Conference Center, 1150 17th St. NW. Contact: 202/862-5800.

PRESIDENT CLINTON

6 p.m. (Approximate) Lights the National Christmas Tree, the Ellipse.

8:35 p.m. Leaves the White House on a trip to the Republic of Ireland, Northern Ireland and England.

ECONOMIC REPORTS

10 a.m. Bureau of the Census releases report on wholesale trade for October. Location: 14th Street between E Street and Constitution Avenue NW. Contact: 202/482-2235.

2 p.m. Treasury Department releases weekly three- and six-month bill auction results. Location: 15th Street and Pennsylvania Avenue NW. Contact: 202/874-9890.

FEDERAL AGENCIES

9 a.m. State Department holds a meeting of the shipping coordinating committee. Location: Room 6319, Coast Guard Headquarters, 2100 Second St. SW. Contact: 202/267-2988.

SUPREME COURT

Meets at 10 a.m. to release orders. Oral argument begins at 11 a.m.:

Docket No. 00-949: Bush v. Gore. Contact: 202/479-3211.

SENATE

Meets at 5:30 p.m. No committee meetings are scheduled. Contact: Republican Cloakroom, 202/224-8601, or Democratic Cloakroom, 202/224-8541.

HOUSE

Meets at 5 p.m. No committee meetings are scheduled. Contact: Republican Cloakroom, 202/225-2020, or Democratic Cloakroom, 202/225-1600.

GENERAL AGENDA

Customer service summit all day The National Institute for Government Innovation holds a national summit on customer service.

Highlights 8:45 a.m. American Customer Satisfaction Index: The Importance of Measuring Customer Satisfaction.

10 a.m. A Comparative Perspective on Customer Service in Federal Agencies.

11 a.m. Improving Customer Service in the U.S. Patent and Trademark Office.

1:15 p.m. Federal Unions and Customer Service Initiatives.

2:30 p.m. Best Practices: Ideas That Have Worked in the Public Sector.

Location: Kellogg Center, Gallaudet University, 800 Florida Ave. NE. Contact: 202/651-6000.

Turkey conference all day The Center for Business Intelligence holds its fifth annual Private Energy in Turkey conference.

Highlights 9 a.m. Challenges Facing Turkey's Power Sector.

9:40 a.m. Latest Developments and Future of the Energy Sector from the Perspective of Turkey's Long-term Strategy and Eighth Five-Year Development Plan.

2:20 p.m. Turkish Natural Gas Development Plan.

3:30 p.m. Hydro Power Development in Turkey.

Location: Westin Fairfax Hotel, 2100 Massachusetts Ave. NW. Contact: 781/939-2402.

Health care conference all day The Agency for Healthcare Research and Quality (AHRQ) and the Kaiser Family Foundation (KFF) hold a conference, "Informing Consumers About Health Care Quality: New Directions for Research and Action."

Highlights 9:30 a.m. Mollyann Brodie, Kaiser Family Foundation, announces the finding from an AHRQ/ KFF poll, "How Do Americans Make Choices in Health Care? How Much Does Quality Matter?"

10:30 a.m. Carol Cronin, consultant; Dr. Sam Ho, Pacificare Health Systems; Charles Inlander, People's Medical Society; and Peter Lee, Pacific Business Group on Health, "Implications for the Research and Action Agenda: Panel and Response to the National Poll Results."

11:45 a.m. Dr. Robert Galvin, General Electric Co., luncheon address, "Informing Consumers About Medical Errors and Patient Safety."

Location: Hyatt Regency Bethesda, 7400 Wisconsin Ave., Bethesda. Contact: 202/347-5270, 301/594-0314 or 301/594-6372.

Health work force conference all day The Health Resources and Services Administration's Bureau of Health Professionals and the National Conference of State Legislatures hold a conference on "Health Work Force 2000: Building a Foundation for Health Care in the 21st Century."

Highlights 9 a.m. "A Looming Health Care Crisis in America? Work Force Shortages Limit Access to Care" and "What Are the Most Pressing Health Work Force Issues in the States," keynote addresses.

10:15 a.m. "National Health Care Work Force Policy: On Track or Derailed?" Plenary Session I.

1:30 p.m. "Health Work Force Information Show Me the Data," Plenary Session II.

3 p.m. "Assessing Key State Health Work Force Challenges."

Location: Renaissance Mayflower Hotel, 1127 Connecticut Ave. NW. Contact: 301/443-2552.

Caucasus conference 8 a.m. The Johns Hopkins University Paul H. Nitze School of Advanced International Studies (SAIS) presents a conference on the south Caucasus region. Location: Kenney Auditorium, Nitze Building, SAIS, 1740 Massachusetts Ave. NW. Contact: 202/663-5626.

Space power round table 8:30 a.m. The Center for Security Policy presents a high-level round table on "Space Power: What Is at Stake, What It Will Take?"

Highlights 8:35 a.m. Sen. Robert C. Smith, New Hampshire Republican.

9:05 a.m. Lt. Gen. Bruce Carlson, USAF, J-8, Organization of the Joint Chiefs of Staff, keynote, "What is at Stake: Global Realities."

12:30 p.m. James Schlesinger, former defense and energy secretary, luncheon speaker.

Location: 902 Hart Senate Office Building. Contact: 202/835-9077.

Signing ceremony 9 a.m. The Small Business Administration hosts a signing ceremony for an action plan to promote development of small and medium-sized enterprises in Russia with the agency serving in an advisory capacity on economic development in Russia, funded by the U.S. Agency for International Development. The participants include Aida Alvarez, Small Business Administration administrator; Iliya Yuzhanov, minister of the Russian Federal for Antimonopoly Policy and Entrepreneurship Support; and Yuri Ushakov, Russian ambassador to the United States. Location: administrator's conference room, seventh floor, 409 Third St. SW. Contact: 202/205-6740.

"Ashley's Christmas" ceremony 10 a.m. The Baptist Home for Children and Families hosts a ceremony to accept "Ashley's Christmas," an assortment of presents collected by Brenda Frazier in memory of her daughter, Ashley, killed by a drunken driver. Location: 6301 Greentree Road, Bethesda. Contact: 301/365-4480, ext. 1236, or 301/365-9065.

American Muslim Council news conference 12:30 p.m. The American Muslim Council sponsors a news conference to discuss the Thursday release of Algerian Parliament member Anwar Haddam, who was imprisoned for four years under Immigration and Naturalization Service policies, and the plight of another man who remains incarcerated in a Florida prison. Rep. David E. Bonior, Michigan Democrat, and Mr. Haddam participate. Location: Suite 400, 1212 New York Ave. NW. Contact: 202/225-3130.

Emerging technologies workshop 1 p.m. The Federal Trade Commission presents a public workshop on "The Mobile Wireless Web, Data Services and Beyond: Emerging Technologies and Consumer Issues." Location: Room 432, 600 Pennsylvania Ave. NW. Contact: 202/326-3296.

Human rights policy briefing 1:15 p.m. The Washington Foreign Press Center holds a news briefing on "The Present and Future of U.S. Human Rights Policy." The speaker is Harold Koh, assistant secretary of state for democracy, human rights and labor. Location: Room 898, National Press Building, 14th and F streets NW. Contact: 202/661-8945.

Student lending conference 2:15 p.m. The Consumer Bankers Association presents its 2000 Student Lending Conference.

Highlights 2:15 p.m. "Election Outcome 2000: Student Aid in the 107th Congress."

3:45 p.m. "Internet Intermediaries: Dot-coms in the Student Loan Marketplace."

Location: Marriott Crystal Gateway, Jefferson Davis Highway, Arlington. Contact: 703/276-3879 or 703/276-3880.

Arab American Institute briefing 2:40 p.m. The Arab American Institute holds a news briefing following a meeting with White House and State Department officials on the current Mideast situation. Location: State Department, 2201 C St. NW. Contact: 202/429-9210.

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