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Hailey also demanded a public apology and a refund from the airline. The airline said it had reached out to all passengers involved to offer refunds.

Southwest’s website says it is the official airline of the Gay & Lesbian Alliance Against Defamation. Herndon Graddick, GLAAD’s senior director of programs, said companies must train employees to welcome all customers.

“Just like all couples, Leisha Hailey and Camila Grey should be able to express affection in public,” Graddick said. “The widespread outrage around Leisha’s report demonstrates that fair-minded Americans will no longer stand for discrimination of gay and lesbian couples.”

Earlier this month, the Dallas-based airline kicked off Green Day’s lead man Billie Joe Armstrong for wearing his pants too low. The Grammy winner was escorted off a plane after failing to follow a flight attendant’s directive to pull up the pants.

Southwest also removed director Kevin Smith from a flight last year because he didn’t fit properly in a single seat. His first tweet read, “Dear (at)SouthwestAir I know I’m fat, but was (the) captain (…) really justified in throwing me off a flight for which I was already seated?”