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She said she and other parents are trying to mobilize to protest their treatment, which she called “disgusting.”

A New York state senator, Eric Adams, said that he has asked the hospital to investigate and take “appropriate action to restore faith in the delivery of quality medical service without socioeconomic status.” He said that Neil Coulon, the father, was allegedly denied access to see his children.

But Danza said although Beyonce and Jay-Z had their own security, “the hospital has been and still continues to be in control of managing all security at the facility. We have made every effort to ensure minimal disruption to other families experiencing the births of their own children over the past three days.”

He also added that no security would have prevented a parent from gaining access to the neonatal intensive unit and no family complained to the hospital about it.

“Lenox Hill Hospital takes patient privacy and safety very seriously,” he added. “And while we congratulate the Carter family on the birth of their child, we value the loyalty of ALL our patients and always strive to ensure a positive experience, knowing that the birth of a child is a wonderful moment producing memories of a lifetime.”

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Online:

http://www.lifeandtimes.com

http://www.beyonceonline.com

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AP Writers Karen Matthews and Alicia Rancilio contributed to this report.

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Nekesa Mumbi Moody is the AP’s music writer. Follow her at http://www.twitter.com/Nekesa mumbi