SEATTLE (AP) - A man in Washington state is blaming T-Mobile for losing voice mails his daughter left him before she died of cancer at the age of 14.
Faron Butler says the voice mails were erased after he joined a new messaging service in February, and he doesn’t believe T-Mobile officials when they say the company can’t retrieve them.
T-Mobile spokeswoman Cara Walker says the company regrets not telling Butler that the new service would mean the voice mails could be erased. T-Mobile plans to approach the family to discuss compensation.
Butler’s attorney, Chris Crew, says T-Mobile is trying to avoid the expense of retrieving the messages. He plans to draft a lawsuit.
Butler’s daughter, Rhema, was diagnosed with cancer when she was 12, and died two years later in June 2011.