The Obama administration said Friday that HealthCare.gov, the main website tied to Obamacare, did “what it was supposed to do” in handling a rush of users this past week.
Officials are touting the federal portal’s performance after a rocky debut in October bled into November, hurting consumers’ chances of enrolling in private plans on the new marketplace.
Users flooded the website on Monday and Tuesday, hoping to beat the deadline for signing up and holding coverage by the start of the new year. People have until March 31 to enroll under Obamacare, but some Americans faced a coverage gap in January because they lost existing health plans that did not meet the law’s coverage requirements.
The Centers for Medicare and Medicaid Services said Monday was its peak day — with more than 2 million site visits to HealthCare.gov — although some people had to wait in line to use the site.
“For those queued, wait times were generally less than five to ten minutes and users were given the option of receiving an email telling them when they could come back and get right in,” CMS spokeswoman Julie Bataille said Friday in a blog post. “There were 129,000 people who took advantage of this opportunity and were invited back the same day to finish their applications.”
The site had 880,000 total visits on Christmas Eve, with no queuing, according to the blog.
“There’s no question that, over this past weekend, Monday, and Tuesday, HealthCare.gov met the mark and did exactly what it was supposed to do — helping Americans from across the country find secure, quality health insurance coverage at an affordable price,” Ms. Bataille wrote.