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Wong recently told the board that many people eligible for the exchange aren’t proficient in English, have limited education or have never had health care insurance. Other groups have requested the exchange, at a minimum, add Chinese.

Hidalgo said the state’s health exchange website, www.coveredca.com, is being created in such a way more languages can be added later. He said the exchange first needs to launch an introductory website where consumers can learn about impending health care changes, such as federal subsidies for working families and tax credits for small businesses.

“It’s very challenging to put together a website that’s consumer friendly in English, and then to do it in 13 languages is a very, very big task,” he said. “I think what’s important for us is to take a step in English and Spanish and figure out what the feedback is. … We don’t have all the answers at this moment, but we’re going to find them.”

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Lin reported from Sacramento. Associated Press writer Carla K. Johnson in Chicago contributed to this report.

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Follow Garance Burke at www.twitter.com/garanceburke, Judy Lin at www.twitter.com/judylinAP and Carla K. Johnson at www.twitter.com/CarlaKJohnson.