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White House press secretary Jay Carney said the administration is trying to help consumers who have been forced off their plans into more expensive coverage.

“The president has tasked his team with looking at a range of options, as he said, to make sure that nobody is put in a position where their plans have been canceled and they can’t afford a better plan, even though they’d like to have a better plan,” Mr. Carney said.

But he gave no indication of how the administration might do that. Insurance companies are canceling policies because of requirements under the health care law for expanded coverage, and they likely would need to agree to any effort to restore old policies.

Sen. Mary L. Landrieu, a Louisiana Democrat who is up for re-election next year, cited Mr. Clinton’s comments as evidence of “growing interest” in legislation proposed by her and Sen. Dianne Feinstein, California Democrat, to allow people to keep their health care plans.

Meanwhile, the administration said Tuesday that it would blast out emails this week to 275,000 consumers who got “stuck” on the Obamacare website during early attempts to enroll.

It is an attempt to win back uninsured Americans who could not register for an account on the front end of, which is supposed to connect residents in 36 states with health care plans.

The emails will “go out in waves” and target those who appeared to try to register or apply, but got hung up on a segment of the glitch-laden website, said Julie Bataille, a spokeswoman for CMS.

Tom Howell Jr. contributed to this report.