- Associated Press - Friday, January 24, 2014

RENO, Nev. (AP) - Nevada health-insurance exchange officials concede there have been problems with issuing cards to some people who signed up for coverage and accurately calculating subsidies.

Similar problems have been reported around the country with the roll-out of the federal health care reform law.

Fernley resident Gary Smith was one of those who purchased his plan before the deadline in December, the Reno Gazette-Journal (http://on.rgj.com/1cbhIaY) reported Friday. By mid-January, he still had not received his insurance card showing proof of coverage and could not get his medication for diabetes.

“If you come in with a valid prescription and don’t have an insurance card, they will not accept your Nevada Health Link ID,” Smith told the newspaper. “They won’t even bill me. I would have to pay for any prescription on the spot. That means I would have to pay $850 instead of $200 for a month’s worth of medication, and I don’t have that kind of money just lying around.”

Besides not getting his coverage card, Smith said the exchange billed him for the entire amount of his policy without factoring in his tax credits that lowered his monthly premium to $150 from $749.

Exchange officials said they have identified and fixed the problem.

CJ Bawden, spokesman for Nevada’s online insurance portal, said the glitch led to mismatching tax credit and payment information for a “small group of people.”

He didn’t know how many people were affected,

“We apologize for any inconvenience that this has caused individuals, but we just wanted to make sure that all information sent to the carriers was correct,” Bawden said.


Information from: Reno Gazette-Journal, http://www.rgj.com

Copyright © 2016 The Washington Times, LLC.

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