- Obama takes aim at ‘corporate deserters’
- Dick’s Sporting Goods lays off 478 PGA golf pros
- Senators: Cease-fire must allow Israel to defend against rockets, tunnels
- Sierra Leone doctor fighting Ebola catches disease
- Iraq welcomes Russian fighter jets, helicopter gunships into ISIL fight
- John McCain laments: Obama’s ‘self-pity … is really kind of sad’
- GOP offer to fix VA gives $10 billion in emergency funds
- Paul Ryan offers to repair U.S. economic safety net with a single grant stream
- Kim Jong-un builds bond with Putin: $250M Russia-backed addition to key port opens
- Pope Francis meets Meriam Ibrahim, a Sudanese woman sentenced to death
Veteran finally gets VA appointment 2 years after his death
Question of the Day
The Department of Veterans Affairs has issued an apology after a Massachusetts widow received a letter offering her husband an appointment almost two years after he died.
Doug Chase, a Vietnam veteran, was diagnosed with a brain tumor in 2011, his widow Suzanne, of Acton, told a CBS affiliate in Boston.
In 2012, Mrs. Chase said she tried to move her husband's medical care from Boston to the VA hospital in Bedford, so they could be closer to home, but they waited four months and never heard anything. He died in August 2012.
Ms. Chase said she received a letter in the mail two weeks ago that was addressed to her husband, saying he could call to make an appointment.
"It was 22 months too late, I kind of thought I was in the twilight zone when I opened this letter and read it," she told the news station.
At the bottom of the letter, dated June 12, it reads: "We are committed to providing primary care in a timely manner and would greatly appreciate a prompt response."
"I was like, you have to be kidding, right?" Ms. Chase said.
The widow said the VA had to know her husband was dead because she applied for funeral benefits and was denied.
"It is absurd," said Ms. Chase. "It made me angry because I just don't think our veterans should be treated this way."
"I am hoping if other people speak out, they can improve the system, so no one else dies waiting for an appointment," she said.
The department apologized in a statement provided to the station: "We regret any distress our actions caused to the Veteran's widow and family. … Thank you for bringing this regrettable issue to our attention. We apologize for our error and any difficulties this has caused you. We will examine our process, do what we can to fix it, and institute measures to prevent this from happening again.
"As part of the corrective actions taken to address scheduling issues, VA launched the Accelerating Access to Care Initiative, a nationwide program to ensure timely access to care. VA has identified Veterans across the system experiencing waits that do not meet Veterans' expectations for timeliness. VA has been contacting and scheduling Veterans who are waiting for care. We regret causing any pain in this effort," the statement said.
© Copyright 2014 The Washington Times, LLC. Click here for reprint permission.
About the Author
Jessica Chasmar is a continuous news writer for The Washington Times. Previously, she was part of the start-up team for The Washington Times’ digital aggregation product, Times247. She can be reached at firstname.lastname@example.org.
- Doctor, 2 others shot at Pennsylvania hospital: reports
- Washington Post reporter, 2 other Americans detained in Iran
- Browns fan records himself urinating on grave of former Ravens owner Art Modell
- Alec Baldwin refuses to apologize for berating cops: 'I’d rather pay the fine'
- N.J. teen who sued parents granted restraining order against boyfriend
Latest Blog Entries
TWT Video Picks
By Michael Widlanski
Leveling the battlefield to aid terrorists enables evil to fight on
- 'We're coming for you, Barack Obama': Top U.S. official discloses threat from ISIL terrorists
- NAPOLITANO: What if our democracy is a fraud?
- Hamas rejects Kerry's call for cease-fire; Fears grow others could join fight against Israel
- Evidence shows Russia firing artillery into Ukraine: Pentagon
- Cutler wins endorsement from gun control group
- Obama orders Pentagon advisers to Ukraine
- Algerian plane diverted due to storms, second aircraft: 116 missing
- Man says he shot burglar who said she was pregnant
- CARSON: Costco and the perils of mixing politics and business
- Obama's empty tough-talk: Gun prosecutions plummet on his watch
Obama's biggest White House 'fails'
Celebrities turned politicians
Athletes turned actors
20 gadgets that changed the world
Fighting in Iraq