Application ‘inconsistencies’ under health law

Question of the Day

Is it still considered bad form to talk politics during a social gathering?

View results

The law contemplated there would be verification problems with the new program, and it provided for a 90-day window to clear up discrepancies. During this time, a consumer’s coverage is not affected. Under the law, the administration has the option to extend the 90-day period for this year.

About 60 percent of the people with discrepancies are still within that 90-day period, said Bataille. Consumers who get a request for additional information can upload documents electronically or mail them in. The HHS request is supposed to specifically describe any information that the government needs to verify.

It may not be that easy.

The document provided to AP describes a laborious effort to try to resolve the problems, largely requiring hands-on attention from a legion of workers employed by government contractor Serco Inc.

“Current system access and functionality … limits the ability to resolve outstanding inconsistencies,” said the document. “A phased approach is proposed, initially leveraging manual processes.”

Atop the priority list are citizenship and immigration issues, then annual income.

Copyright 2014 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Comments
blog comments powered by Disqus
TWT Video Picks