KRALEV: United pilot earns top praise

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KRALEV: Hilton devalues its loyalty program

Monday, Nov. 9, 2009

Elite members of Hilton HHonors, the hotel chain's loyalty scheme, have been puzzled for years by its sliding competitiveness. Now the company's management has stunned them by devaluing the program even more at a time when the industry desperately needs frequent travelers.

KRALEV: Continental shows new transparency

Monday, Nov. 2, 2009

As Washington policymakers continue to question the value of global airline alliances, Continental Airlines has shown them a benefit they most likely never suspected: increasing the transparency of sensitive data tightly held by many carriers.

KRALEV: Breezing through U.S. immigration

Monday, Oct. 26, 2009

Going through U.S. immigration has never been easier. I've done it three times in less than a month, and not once did I wait in line, see an officer in a booth or have my passport stamped. Instead, I dealt with a rather cooperative kiosk for about a minute.

KRALEV: United slashes advance domestic upgrades

Monday, Oct. 19, 2009

If you've become accustomed to upgrading your domestic flights on United Airlines months in advance, the party will soon be over. The carrier is abandoning its current system of so-called confirmed upgrades in favor of the last-minute upgrades that are more popular in the U.S. industry.

KRALEV: Bloggers offer paid travel services

Monday, Oct. 12, 2009

Are you one of those airline junkies who not only do for themselves almost everything a travel agent does, but also often help friends and colleagues — or even people they barely know? Have you reached the point of frustration that eventually comes with anything time-consuming one does for free?

KRALEV: U.S. flights likely to Japan's Haneda

Monday, Oct. 5, 2009

Here is some good news for those of you seeking an alternative to Tokyo's vast and faraway Narita International Airport: The Japanese government will likely soon allow nonstop flights between the United States and the city's much smaller and nearby Haneda Airport.

KRALEV: Lufthansa agent's 'mistake' stacks up

Monday, Sept. 28, 2009

We all think we know that for a flight to depart and arrive on time, dozens of people have to do their jobs perfectly. It seems, however, that the only time we truly appreciate that is when something goes wrong and we feel the consequences long after landing.

KRALEV: Airline trade group raps governments

Monday, Sept. 21, 2009

Should the world's largest airline trade group openly criticize national governments that have enormous power over the industry? How likely is it that politicians will actually listen to that criticism, and could it backfire in the end?

KRALEV: U.S., EU face off over travel, again

Monday, Sept. 14, 2009

Why is it that most major disputes between the United States and the European Union have to do with travel? First it was the war between Boeing and Airbus, then the furor over personal passenger data, and now it's a new fee Washington is about to impose on visa-free travelers to the United States.