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  • Pedestrians pass a Kmart store on Tuesday, Dec. 27, 2011, in New York. (AP Photo/Frank Franklin II)

    Sears, Kmart failed to anticipate their customers' needs

    Sears Holding Corp., which owns the two ubiquitous retail names Sears and Kmart, announced this week that it would shutter 100 to 120 stores, citing poor holiday-season sales. The move came as little surprise to retail strategists who say the issue wasn't simply weak 2011 sales.

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