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  • Volunteers take phone calls and answer e-mails at the Santa Tracking Operations Center at Peterson Air Force Base near Colorado Springs, Colo., on Friday, Dec. 24, 2010. Tracking Santa's travels is a celebrated tradition at the North American Aerospace Defense Command (NORAD), and it unfolded Friday for the 55th year. (AP Photo/Ed Andrieski)

    First lady fields kids' calls as NORAD tracks Santa

    Some children who call NORAD on Christmas Eve to find out where Santa is hang up as soon as a volunteer answers the phone — probably because they expected a recording and not a real person, veteran Santa trackers say.

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