"It would be ironic if this effort for improved transparency has made things worse in the short-run as staff take time to get used to the new systems," Mr. Mulhauser wrote in correspondence to the ethics board. "At least one agency head told the ACLU that she has countermanded orders that staff spent countless hours re-entering into FOIAXpress the requests earlier this year — an obvious source of delay for current requests."
"In eight recent requests, only two were done on time. It's a worse history than usual," ACLU attorney Fritz Mulhauser said as he appealed to the board at its most recent meeting last week. "Agencies are pleading backlog and claiming our requests are too voluminous to handle."