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By David A. Clarke Jr.
Blame Washington's intelligence failure, not lack of police
Topic - George T. Johnson
The D.C. government says a pilot program designed to cull feedback on its services has nudged upward the mediocre marks obtained by five agencies that frequently deal with the public.
A prominent union leader, Mr. Johnson said he has seen services "go from one level to a totally different level" over the span of more than 60 years in the District and he would not promote Grade.DC.gov if he had not seen improvement during its short existence.
"It's not a snitching line," he said. "It's a line that allows people to understand their grade."