The Washington Times

Topic - Harvey Simpson

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  • Big family-owned resorts keep their personal touch

    Rosana Faessler checks on reservations, chats with guests in the dining room, makes sure the next morning's breakfast buffet is clean and stocked, then straightens a picture on the wall. These tasks easily could be delegated to the staff. But Mrs. Faessler just can't help herself.

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  • "I feel like I'm going home every time I go there," said Harvey Simpson of Old Westbury, N.Y., who's been staying at Sonnenalp since 1965. "It's a very warm atmosphere. The top personnel are there every day, and it's incredible the attention to detail they put into it."

    Big family-owned resorts keep their personal touch →

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