"Once a layout is in place after having been evaluated and optimized over a hundred hours in a stationary buck, further testing continues out on the road," said Hertely. "We took countless drives with Acadias, paying close attention to how each armrest feels on both elbows and forearms, because people rest their arms differently. And the cupholder integration was new, so we had to ensure a level of comfort with the holders in use."
"The process begins with benchmarking," said Hertely, who has 12 years of armrest engineering experience. "We look at what works, what doesn't, and start compiling criteria for width, length, angle, height, adjustment options, comfort, reach and overall design. And those factors consider door handles, cupholders and switch locations."