"I think there's energy, and people are quite optimistic," said John Coombs, 46, a Brooklyn, N.Y., resident who was attending his first inauguration. "I can see hope on everybody's faces."
"Truth be told, we have yet to see the change," he said. "We would hope with the new administration going forward they appoint the necessary positions, starting with the commissioner, starting with the advocate and the person to oversee the recruitment. That is a great first step, but it is going to have to be constantly monitored."