'Your papers, please' must never be heard in America
Everyone has heard the horror stories: movers who don't show up or show up four hours late or hold their customers' belongings hostage in the moving van until the customers pay an extra "unloading" fee. The best way to prevent a moving-day nightmare is to do your research and pick a professional, reputable moving company.
"Sometimes in the busy summer season we ask for a small deposit so we know we have a firm commitment," Ms. Rothschild said. "But no one has to give us a deposit. Some people want to do it in order to reserve a date."
Ms. Rothschild said every moving company must have both a DOT registration number and an MC registration number from the Federal Motor Carrier Safety Administration.
