Topic - Melissa Sullivan

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    Everyone has heard the horror stories: movers who don't show up or show up four hours late or hold their customers' belongings hostage in the moving van until the customers pay an extra "unloading" fee. The best way to prevent a moving-day nightmare is to do your research and pick a professional, reputable moving company.

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  • "If you are doing an interstate move, we recommend that you choose a company that has locations at both ends of your move in case there are any problems," said Melissa Sullivan, manager of marketing and communications for Mayflower moving company in St. Louis.

    Cover story: Finding the right mover →

  • If someone is not willing to come to your home to do an in-house estimate, that's a big red flag, Ms. Sullivan said.

    Cover story: Finding the right mover →

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