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The electric outages during January's wintry blast produced a firestorm of criticism directed at Pepco from inconsolable customers, regulatory committees and legislative officials ("Hundreds of thousands lack power in Mid-Atlantic region," Web, Jan. 27). My household was among those affected in our region, requiring numerous adjustments in the lives of my family members for more than four days before things returned to normal. Now, in the aftermath, I understand the overwhelming sentiment that Pepco must do a better job of delivering reliable power to its customers, an opinion with which Pepco's leadership has agreed, vowing to change.
Whatever could go wrong in the region's first major snow dump of the year did go wrong, from traffic gridlock and extensive power outages to slick, snow-covered city streets that even seasoned mass-transit drivers couldn't negotiate.
The Mid-Atlantic region's largest snowfall so far this season has left hundreds of thousands of customers without power.
Pepco says more than 195,000 customers have been left without power because of the snowstorm.
Pepco, the utility company has been criticized for storm-related power outages that sometimes lasted for days in Maryland, has released a plan to improve its reliability.
What moves almost as slowly as motorists caught in the Washington rush hour on the George Washington Memorial Parkway?
Storms swept through the Washington region Thursday morning, quickly dumping large amounts of rain, downing trees and knocking out power to thousands of customers.
Days after Sunday's storm, 42,000 of Pepco's customers are still powerless.
Sunday's storm has left thousands of people still without power on Tuesday.