Topic - U.S. Travel Association

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  • Customs and Border Protection Officer Rebecca Rhinehart asks a passenger about something in his suitcase at Washington Dulles International Airport. Customs officers search for illegal drugs, plants, animal products and food items. (The Washington Times)

    Survey paints grim picture of U.S. tourism

    Almost two-thirds of visitors to the United States are "frustrated" by long lines and inefficient customs and entry procedures at the nation's airports, and nearly half will tell others to avoid travel to the U.S. as a result, according to a new survey released Tuesday.

  • A new survey of nearly 4,400 U.S. air travelers, such as these at Ronald Reagan Washington National Airport, found that most named "people who bring too many carry-on bags through the security checkpoint" as their top frustration. (Associated Press)

    Security hassles top travelers' gripe list

    While security has "vastly improved" since the creation of the Transportation Security Administration a decade ago, there is still "a great deal of work to do" in improving traveler satisfaction, according to a new survey released Wednesday by a travel and tourism trade group.

  • Colter Schoer, 10, of Denver shows some Christmas spirit with a Santa hat as he waits in a long line for a security check. (Associated Press)

    Travel industry seeks relief from hassles

    U.S. travelers are indeed annoyed by the airport pat-downs and other enhanced security measures, but having to remove their shoes tops the list of air-travel hassles they would like the next Congress to address, according to an extensive industry survey released Tuesday.

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