- The Washington Times - Sunday, August 3, 2003

One of Washington’s hottest new attractions is getting operations management help from Paul Bosch, who has almost 30 years of experience in attraction management.

The International Spy Museum has named Mr. Bosch, 50, chief operating officer, making him responsible for the overall operations and financial management of the museum. He works closely with the museum’s executive director and parent company, the Malrite Co.

“Paul’s background is one that has dealt with the complexities of large attractions, and the Spy Museum needed someone with those skills,” said Dennis Barrie, president of Malrite. “He has experience with large crowds and satisfying visitors.”

The Spy Museum features the largest collection of international spy-related artifacts on display, and it is the only public museum in the United States focused solely on espionage. It has had more than 650,000 visitors since opening in July 2002.

“It has allowed me to manage success, which is different than managing for success,” Mr. Bosch said. “I want to make the International Spy Museum the most exciting museum destination — to give that guest the emotional take-away.”

Mr. Bosch and his staff of about 200 employees are responsible for ensuring that the museum is ready for daily operation and that both visitors and employees have “valuable” experiences while at the museum.

He coordinates security, maintenance, merchandising, educational events and visitor services for the Spy Museum. He also is involved in its partnership with the Star Restaurants Group, which is responsible for both the Spy City Cafe and the restaurant Zola.

Prior to his position at the Spy Museum, Mr. Bosch spent two years at an executive-level resort company servicing the United States and the Caribbean.

He also has more than 27 years of experience at Walt Disney World in Orlando, Fla., where he started as a Disney character in 1972 and moved his way up in the organization.

His experiences in the operation, design and development of Disney’s theme parks, water attractions, vacation clubs and resorts include the opening of Epcot Center, Typhoon Lagoon and the Disney Vacation Club. He managed the 1999 opening of Epcot’s Millennium Project.

Mr. Bosch earned a bachelor of arts degree in industrial psychology from the University of Central Florida.

He and his wife live in Widermere, Fla., and are in the process of moving to the Washington area.

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