- Associated Press - Friday, December 26, 2014

PHOENIX (AP) - A computer glitch led to a not so merry Christmas for nearly 200 Arizona parents, who say they did not receive child support payments in time for the holiday.

The Arizona Republic reports (https://bit.ly/1AaXucS) that approximately 192 people did not get child support funds from the state earlier this month because of a computer error.

Telecommunications company CenturyLink automatically makes electronic withdrawals for court-ordered child support payments from paychecks and sends the funds to the Arizona Department of Economic Services. The agency then deposits them into recipients’ bank accounts.

CenturyLink spokesman Mark Molzen said Tuesday that an error in a file representing the funds to be distributed was behind the delay.

Molzen says the file has since been resent and the company apologizes for any inconvenience.


Information from: The Arizona Republic, https://www.azcentral.com

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