- Associated Press - Tuesday, January 14, 2014

LINCOLN, Neb. (AP) - A recent audit that was critical of Nebraska’s public-benefits hotline could prompt an investigation by lawmakers.

Sen. Annette Dubas of Fullerton introduced a resolution on Tuesday to form a special investigative committee that would keep watch over ACCESSNebraska. The system has drawn complaints about long waits to talk to caseworkers and a high rate of busy signals.

A report by the Legislature’s Performance Audit Committee says the state “failed dramatically” to reach its service goals, and was highly dysfunctional prior to Oct. 1. The Department of Health and Human Services has said it has made improvements in the time since the audit was released.

The proposal to create a special committee was co-sponsored by a dozen other lawmakers.

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