SALEM, Ore. (AP) - A sliced fiber-optic line caused an outage of 911 services and other wireless and data services in parts of Oregon and Southern Washington early Wednesday.
The disruption of Sprint’s fiber network began around 3:30 a.m. and was resolved around 7:15 a.m., says a company spokeswoman.
Wireless voice and data, as well as some wired Internet services were down for an unknown number of Sprint customers. Those customers include other carriers that lease space on Sprint’s network such as Verizon.
Verizon said its 911 services were offline in about a dozen counties, from Clark in Washington state to Klamath in Southern Oregon.
A Sprint spokeswoman said the cut has been found and the cause is being investigated.
Sprint technicians worked to fix the outage after automated rerouting failed for unknown reasons.
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