- Associated Press - Saturday, June 7, 2014

MONTPELIER, Vt. (AP) - A plan to upgrade the Vermont Health Connect website to allow users to make small changes to their health insurance accounts is being delayed until officials can be sure it will work properly.

The state’s contractor for the website was supposed to have the change-of-function live on the health insurance website by May 21, which was later pushed back to Sunday. Now there is going to be another delay while the system is tested.

“We’re making very good progress on the development of the functionality, and we’re close with automated change-of-circumstance functionality but have made the decision that it’s not ready to go this weekend into the live environment,” said Department of Vermont Health Access Commissioner Mark Larson.

Currently corrections and changes to insurance applications are processed by hand. There is a backlog of 10,000 applications awaiting changes. The state is planning to bring in another contractor to help clear up the backlog.

Once it’s completed, the upgrade will allow Vermonters to edit personal information online if mistakes were made during registration, or if they experienced a life-changing event such as marriage.

“It’s important to us to make sure that the functionality, when it’s ready to go, is ready to serve Vermonters well,” said Larson. “So, we’re going to continue our work until we feel like it’s ready to serve Vermonters, and focus on the quality and thoroughness of our work at this point.”

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