- Associated Press - Wednesday, September 10, 2014

SAN ANTONIO (AP) - Fire officials in San Antonio plan to target chronic callers to 911 in an effort to curtail the more than 4,000 emergency calls they make annually.

Fire Chief Charles Hood told the city council Tuesday that the thousands of calls are made by about 285 residents.

The medical response to the calls costs the city about $1.8 million annually. He says in most instances emergency help isn’t needed.

The San Antonio Express-News reports (https://bit.ly/1qLpCxI ) the fire department next month will launch Mobile Integrated Health, which intends to have paramedics work with repeat callers to help them navigate the health care system. Hood says the effort could cut repeat calls by 85 percent.

The firefighters union criticized the plan, saying it would discourage some with a medical crisis from calling 911.



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Information from: San Antonio Express-News, https://www.mysanantonio.com

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