By Associated Press - Monday, September 15, 2014

MEMPHIS, Tenn. (AP) - Emergency officials in West Tennessee are working to resolve problems with 911 calls from cellphones and have established temporary numbers to use for emergencies.

State officials issued emergency alerts on cellphones Monday due to problems with cellular calls to 911 centers in 17 counties.

Memphis’ police department started having problems Saturday night with dropped calls and static between operators and 911 callers.

Authorities activated alternate 10-digit emergency numbers for each of the affected counties.

Amber McDonald, external affairs director for the Tennessee Emergency Communications board, said the cause of the problems has not been determined. She said it was not clear if severe weather last week in West Tennessee is a factor.

McDonald says wireless carriers AT&T and Verizon are also working to fix the problems.

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