- Associated Press - Sunday, September 21, 2014

MADISON, Wis. (AP) - Records show that over the last two years, there have been nearly 700 complaints about the timeliness of getting health care at Madison’s Veterans Hospital.

The Wisconsin State Journal (https://bit.ly/1rqRicX ) reports that the records don’t indicate any evidence of harm, but several complaints outline potentially dire situations. Many complaints about the timeliness of care involved getting prescriptions filled, receiving test results, waiting at clinics and having appointments canceled.

The hospital is holding a town hall meeting Tuesday to let veterans and family members air concerns.

A nationwide audit in June found that the average wait for a new patient to see a primary care doctor at the Madison VA hospital was 51 days. Hospital spokesman Tim Donovan says the wait has been shortened to 18 days.


Information from: Wisconsin State Journal, https://www.madison.com/wsj

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