- The Washington Times - Tuesday, December 29, 2015

Actor Russell Crowe has vowed never to fly Virgin Australia again after the airline refused to let him and his family bring a hoverboard on their flight.

“Ridiculous @VirginAustralia. No Segway boards as luggage? Too late to tell us at airport. Kids and I offloaded. Goodbye Virgin. Never again,” Mr. Crowe, 51, tweeted Monday night to his 1.85 million followers.

Many major airlines have banned the self-balancing boards after reports of them spontaneously bursting into flames. While the cause of the fires are still unknown, consumer safety probes suggest the problem may lie with the lithium batteries or faulty plugs, CNN reported.

Virgin Australia responded to the New Zealand actor on Twitter through their official account.

“Hi Russell, due to safety concerns over the lithium ion batteries in hoverboards, these have been banned on all major Australian airlines and many around the world,” the airline said in a series of three tweets. “We’re sorry you were not aware of this prior to check-in today. We hope to see you on board again soon.”



Unmoved by their response, Mr. Crowe asked: “@VirginAustralia why did you not inform me when I booked my ticket? Where is your duty of responsibility in this?”

“I’m awaiting your reply, where is your duty of responsibility in this?” he repeated. “Why not tell me when I am booking my ticket?”

Virgin Australia responded: “Hi Russell, this information is outlined in the Dangerous Goods section in the booking confirmation and check in reminder emails you will have received.

“We have also communicated this on Facebook and Twitter, as well as through the media.

“We understand your frustration, however please appreciate that safety is our number one priority.”

Some people on Twitter came to the actor’s defense, while others mocked him for making a big deal out of the seemingly minor incident.

“You’re a [millionaire], babe. Get some perspective. Enjoy Tiger. They don’t even have real pilots x,” wrote Joel Creasey.

Mr. Crowe responded: “@joelcreasey @VirginAustralia I’m a father Joel, with two kids at an airport, trying to start our holiday.”

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