- Associated Press - Wednesday, July 22, 2015

MONTPELIER, Vt. (AP) - Vermont will hire an outreach coordinator to help communities dealing with construction projects, state Transportation Secretary Sue Minter said.

The state wants to catch up to other states that have been more aggressive in keeping constituents informed about transportation projects, Minter told the Burlington Free Press (https://bfpne.ws/1Omgytd ). She said news releases, other printed materials, social media and websites can be used to help spread the word.

“We are very focused on customer service. That is relatively new,” she said.

Interviews are starting for the job, Minter said, which was posted earlier this summer. The outreach coordinator will work for the agency’s public outreach manager.

The state instructed contractors to include public information officers in construction projects so citizens can know about the best travel routes, detours, and delays. The state plans to use more people in-house instead of having the contractors hire outreach personnel, Minter said.



The agency has over 100 projects and $600 million in work, Minter said. Each project hires a public outreach person.

“We have all these projects and we are trying to do more to communicate,” she said.

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Information from: The Burlington Free Press, https://www.burlingtonfreepress.com

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