- Associated Press - Monday, June 8, 2015

RUTLAND, Vt. (AP) - Hospital officials hope to find 15 volunteers to join a new council that aims to increase quality of care by providing feedback and advice based on personal experience at the medical center.

The Rutland Herald reports (https://bit.ly/1T7b4qC ) that Rutland Regional Medical Center officials are searching for volunteers who have had a recent experience at the hospital as patients or relatives of patients.

Darren Childs, director of quality improvement and marketing, said the council gives a “voice” to patients and the community, and provides a link to the hospital.

While the primary focus of the council is health care, Childs said it was difficult to separate the health care provided and the patient experience. Members of the council could be asked to provide feedback on furniture in a medical office or serve on a patient safety committee.

“People that would join the (council) would be really invested in having the quality of care delivered here be at the highest level,” Smith said.

Dr. Heather Smith said members are expected to serve either one or two-year terms. The council will meet regularly for over a year or longer. Members are not required to have clinical backgrounds.


Information from: Rutland Herald, https://www.rutlandherald.com/

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