- Associated Press - Wednesday, May 6, 2015

GREENSBURD, Ind. (AP) - An Evansville-based utility company is apologizing to about 4,200 natural gas customers affected by billing errors in the Greensburg area.

The Greensburg Daily News (https://bit.ly/1F5Dvko ) reports Vectren officials offered explanations, apologies and face-to-face meetings with concerned residents at the Greensburg City Council meeting Tuesday night.

The company’s move was in response to a large number of residents who reported the Vectren bills they received in March were four times or more than previous billings.

A Vectren official confirmed that some of the inaccurate meter readings go back as far as November. The utility recognized the problem in January, and an investigation determined the readings were falsified, causing abnormally low bills.

The company then sent out catch-up bills to customers in March. Vectren is now offering payment arrangements to customers struggling with the bills.


Information from: Greensburg Daily News, https://www.greensburgdailynews.com

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