- Associated Press - Friday, May 8, 2015

RENO, Nev. (AP) - Those looking to fly from Reno to London will be disappointed, as Thomas Cook Airlines canceled its non-stop service before the first flight even took off.

KRNV-TV reports (https://bit.ly/1EmQvvx ) the British airline was supposed to start non-stop service to Reno in December 2015, but issues with customs have caused the deal to fall through.

Airport spokesman Brian Kulpin says the customs facility in Reno would take three to four hours to process a 322-seat Thomas Cook flight, which was too long for the airline.

Kulpin says the airport has been working closely with Nevada’s congressional delegation to try and increase staffing at the customs facility.

The Reno Airport has an international flight to Guadalajara, Mexico, but Kulpin says those planes are much smaller and therefore easier to process through customs.

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Information from: KRNV-TV, https://www.mynews4.com


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