- Associated Press - Thursday, November 5, 2015

HARTFORD, Conn. (AP) - Records show customers at the Connecticut Department of Motor Vehicles have endured longer wait times despite a computer overhaul last summer and assurances by officials that long lines would be shortened.

A public records request by The Hartford Courant (https://cour.at/1MLCYrL ) shows the average wait time in the last seven days of September was about 98 minutes, up from 37 minutes in same period last year.

The average wait in October jumped to 95 minutes from about 31 minutes in the same month last year.

Commissioner Andres Ayala Jr. said the DMV is reviewing the data closely and that it’s critical the agency be faster and more responsive.

The DMV closed all 19 locations in August to install a new computer system, but many customers reported wait times as long as seven hours.


Information from: Hartford Courant, https://www.courant.com

Copyright © 2018 The Washington Times, LLC.

The Washington Times Comment Policy

The Washington Times welcomes your comments on Spot.im, our third-party provider. Please read our Comment Policy before commenting.


Click to Read More and View Comments

Click to Hide