- Associated Press - Sunday, October 11, 2015

CONCORD, N.H. (AP) - New Hampshire’s Public Utilities Commission has launched a new website to help electricity consumers shop for competitive rates and suppliers.

The website can be found at the commission’s website under the consumer interests tab. “Shoppers” identify whether they are residential or small commercial customers and then select their local utility from the list that includes Eversource, Unitil, NH Electric Cooperative and Liberty Utilities.

PUC officials say customers can scroll through the various products and prices offered by the suppliers and determine which best meets their needs.

Amanda Noonan, director of the commission’s consumer affairs division, says residential customers have been frustrated by the number of calls they need to make when considering the various offers from suppliers registered to do business in New Hampshire.

Noonan cautioned that consumers need to be sure they read and understand the terms of the offers, such as whether the price is fixed or variable and the duration of the offer.

She said purchasing energy through a competitive electric supplier may not be the right choice for all customers.

“For example, the discount provided under the Electric Assistance Program, a bill assistance program for low income households, will not apply to the electricity purchased from a competitive supplier. Before choosing a competitive supplier, customers who participate in the Electric Assistance Program should look carefully at their bill to determine what the savings will be and whether those savings will make up for the loss of the discount on the energy portion of the bill.”


Links may be found at www.puc.nh.gov

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