- Associated Press - Thursday, September 10, 2015

SANTA FE, N.M. (AP) - The New Mexico Taxation and Revenue Department is blaming a hardware malfunction for a computer outage that affected tax and motor vehicle offices statewide.

Agency spokesman Ben Cloutier says IT crews worked for several hours to fix the problem. He reported all programs were back up and running by late Thursday afternoon.

The outage affected websites operated by Taxation and Revenue Department and Motor Vehicle Division as well as MVD Express and other independent providers that process driver’s license renewals and other motor vehicle transactions.

Taxation and Revenue Secretary Demesia Padilla issued an apology to all of those who were affected, saying the department would be putting in place a failsafe system to ensure it doesn’t happen again.


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