- Associated Press - Monday, August 1, 2016

MONTPELIER, Vt. (AP) - The board that runs Vermont’s 911 emergency telephone system says the texting-to-911 capability has been disabled while the system provider investigates the source of an earlier outage.

The Enhanced 911 Board says the statewide 911 system was unable to receive calls between 2:36 p.m. and 3:13 p.m. Monday. Voice calls to 911 are now operating normally.

Board staff is now working to reach everyone who called 911 during the outage.

Monday’s outage was the second system outage this summer. A June 22 outage was caused by software problems.

The board says preliminary indications are Monday’s outage was similar to the June outage and may be related to the text-to-911 system.

Anyone who texts to 911 will receive a message that the service is unavailable.


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