- Associated Press - Sunday, December 4, 2016

CHESTER, Pa. (AP) - Emergency dispatchers near Philadelphia are being credited for helping rescuers reach a man with dementia by keeping him on the phone until they could hear their colleagues’ sirens outside.

Delaware County officials say the man had fallen in his home in Chester. Officials say he called 911 but could not tell dispatchers where he lived.

Dispatcher Michael McGinley says that cell phone data could only direct the department to the man’s neighborhood.

McGinley says he kept the man on the phone and listened for their colleagues’ sirens. The responders then knocked on doors in the area until the man responded before breaking down his door.

Officials say the man is recovering from an undisclosed medical problem that prompted Friday’s call.


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