- Associated Press - Thursday, February 18, 2016

CHARLOTTE, N.C. (AP) - A Charlotte mother says American Airlines did not contact her about her 11-year-old’s flight being diverted.

Corinne Chausse tells WSOC-TV (https://bit.ly/1Q33Y5N) that her daughter was flying alone on a flight that was supposed to have arrived Monday at Charlotte-Douglas Airport, but never did. The plane had been diverted to Columbia, South Carolina. Chausse says she would never have known that if her daughter didn’t have a cellphone.

Chausse says that as she and her husband drove to Columbia, American Airlines called her saying that the flight wasn’t cancelled and the plane would land in Charlotte. The airline called again later and said the flight was cancelled and that the girl was in Columbia.

American Airlines apologized to the Chausses in a statement.


Information from: WSOC-TV, https://www.wsoctv.com

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