- Associated Press - Sunday, February 28, 2016

MITCHELL, S.D. (AP) - The city of Mitchell is among the first to implement new 911 technology that will link all dispatch centers in the state.

The Daily Republic reports (https://bit.ly/21uBS7x ) that the dispatch centers are transitioning to Next Generation 911. It’s a system of hardware, software, data and operational policies that include a statewide digital telephone system and an IP-based network that links all dispatch centers.

State 911 Coordinator Shawnie Rechtenbaugh says it’s a first for South Dakota.

With NG 911, a center unable to answer 911 calls due to a power outage or other disaster could route its calls to a neighboring center. The new system will also allow people to make 911 calls via text, photo or video messages.

Rechtenbaugh says eight dispatch centers have implemented the system so far.

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Information from: The Daily Republic, https://www.mitchellrepublic.com


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