- The Washington Times - Tuesday, June 14, 2016

The Cook Out restaurant chain has apologized to a family of Donald Trump supporters after they were denied service by angry workers at a Virginia location.

Shannon Riggs and her cousins, decked out in pro-Trump gear, were heading home from a rally in Richmond Friday night when they stopped to eat at a Cook Out in Colonial Heights. 

“As soon as we got to the window, [someone inside said] ‘Oh, hell no, I’m not serving them,’” Ms. Riggs told WTVR, a local CBS News affiliate. “I think it was very unfair and very un-businesslike.”

After a few minutes of discussion behind the walkup window, the family’s orders were eventually taken.

“Finally someone took our order, and everybody was laughing and giggling. They went and got the people from the back,” Ms. Riggs said of the workers.

At one point, she said an employee yelled out an order was ready, but when her cousin went to the window to claim the food, she was told, “Oh not for you!” WTVR reported.

Fed up, Ms. Riggs canceled her order and asked for the number to their corporate offices.

“You shouldn’t be discriminated based on who you support, whether it be Bernie, Hillary or Mr. Trump,” she told WTVR.

“Once you witness [discrimination] firsthand, it’s a totally different experience,” said 16-year-old Lauren Wolfrey. “I was in a state of shock.

“They had this sense of anger,” the teen added. “They were just really rude to us.”

A spokesperson for Cook Out said the chain “is, and always has been, a politically neutral company.”

“We welcome all customers regardless of political affiliation,” the company said in a statement, the CBS affiliate reported. “Regarding the refusal of service at our Colonial Heights location, the situation has been resolved and was resolved that night per Cook Out policy.”

Ms. Riggs said representatives called her to apologize and offered her free food. She said she accepted the apology but will not eat at a Cook Out again.


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