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But she said she believes her message got through.

“I made it very clear that is my expectation,” she said. “We have a lot of committed, passionate people here who care very much about the resource and the animals themselves. You can tell by that passion and professionalism that everyone takes it very seriously.”

Lisa Ross, a public affairs specialist for the BLM in Winnemucca, Nev., said Ms. Lueders‘ words were well received and will be taken seriously.

“It’s a very important message to hear,” Ms. Ross said. “It doesn’t mean that everything was wrong and now we are making it right. It’s just that it is important and everybody needs to be on the same page on this.”

About 33,000 wild horses freely roam 10 Western states — about half of them in Nevada. Another 41,000 are kept in government-funded facilities, including one in Herriman, Utah, that came under fire as a result of more video footage taken by horse protection advocates last spring.