Those requests are handled "with as much hope and optimism as we can," said Mr. Graybeal, the deputy chief of staff for communications. "We promise to pass on these e-mails to Santa."
First lady fields kids' calls as NORAD tracks Santa →
It's believed to be the first time in the 55-year history of the event that a first lady joined in, said Jamie Graybeal, NORAD'S deputy chief of staff for communications.
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