- Associated Press - Monday, January 20, 2014

WATERLOO, Iowa (AP) - A Mediacom network malfunction left thousands without Internet and phone service for most of the day Saturday in Iowa and two other states.

The Waterloo-Cedar Falls Courier reports (https://bit.ly/1mw2ZLX) about 10,000 subscribers in Waterloo, Cedar Rapids, Clinton and Dubuque and areas of Missouri and Minnesota lost service beginning around 8:30 a.m. Service was restored by mid-afternoon, but some Waterloo customers lost service again Saturday evening. It was restored early Sunday.

Mediacom communications director Phyllis Peters says an equipment malfunction at the company’s Des Moines-based data center caused the area network to be compromised. The problem then resurfaced for some subscribers when the company began routine work for network expansion in the Waterloo area.

Peters says Mediacom will handle customer concerns on a case-by-case basis.


Information from: Waterloo-Cedar Falls Courier, https://www.wcfcourier.com

Copyright © 2018 The Washington Times, LLC.

The Washington Times Comment Policy

The Washington Times is switching its third-party commenting system from Disqus to Spot.IM. You will need to either create an account with Spot.im or if you wish to use your Disqus account look under the Conversation for the link "Have a Disqus Account?". Please read our Comment Policy before commenting.


Click to Read More

Click to Hide