- Associated Press - Thursday, January 23, 2014
Conduit Global adding 1,000 jobs with call center

MEMPHIS, Tenn. (AP) - Call center company Conduit Global is opening an operation that will bring 1,000 new jobs to the Memphis area in three to five years, officials said Wednesday.

Tennessee Gov. Bill Haslam and Conduit Global President Bryce Hayes made the announcement at the FedExForum. They said the company is investing $8 million as it moves into an existing 25,000-square-foot facility in a business and office park.

Hayes said the company is now hiring, with the goal of adding 300 jobs in coming months and eventually increasing the workforce to 1,000 jobs as it expands. Open positions include contact center agents, information technology specialists, trainers and center supervisors.

“We know that jobs are created when people put capital at risk,” Haslam said. “In Tennessee, we know that we’re a great place for investment.”

The center will handle incoming and outgoing calls, including billing and rate plan questions and changes, for wireless communication customers. It also will deal with customer retention, technical support and product sales for Conduit Global’s clients.

Hayes would not disclose the company’s clients, but he did say they are Fortune 100 and 500 companies.


Nashville Opera singer claims botched surgery

LOUISVILLE, Ky. (AP) - A singer with the Nashville Opera Company is suing the federal government saying a botched childbirth operation at a military post has caused flatulence and incontinence and threatened her career.

Amy Herbst and her husband, former Army Staff Sgt. James Herbst, claim a nurse-midwife at Blanchfield Army Community Hospital at Fort Campbell, Ky., caused her injuries during the birth of her son in February 2012 when the nurse performed an episiotomy to enlarge the birth opening.

The couple, who live in Cincinnati, claims the nurse made the incision during the second stage of Herbst’s labor, without informing Herbst or getting her consent. During a follow-up visit, another nurse told Herbst attempts to repair the incision had been unsuccessful.

Herbst alleges she is unable to work as a professional opera singer as a result of incontinence and excessive gas, the lawsuit says.

Laura Boyd, a spokeswoman for the hospital, said in an email that the Army hasn’t had a chance to review the complaint and that it would be inappropriate to comment on a pending lawsuit.

An attorney for Herbst, Charles M. Allen of Glen Allen, Va., said in an email that Herbst will not be able to perform until the injury is repaired by surgery. The couple have delayed the surgery until they decide whether to have more children, Allen said.


Military judge orders CBS, CNN tape turned over

WASHINGTON (AP) - A military judge has ordered the release of unaired portions of interviews that CBS and CNN conducted with a woman at the center of a sexual assault case that involved three U.S. Naval Academy football players.

Attorneys for the one former player currently facing charges in the case sought the footage, arguing it is relevant to preparation for his trial set for March. Lawyers for the two networks argued in court last week, however, that the footage is irrelevant and duplicates already available material. They also argued that the journalists shouldn’t have to turn over material gathered in the course of reporting.

The military judge overseeing the case, Col. Daniel Daugherty, ruled Wednesday that “the vast majority” of the unaired footage duplicates already available material and testimony by the woman. In a 7-page ruling he found both networks aired “the most news worthy segments,” but un-aired portions include “specific, material information and a level of detail not present” in the woman’s other statements.

“The Court has extensively reviewed the alternative sources and finds these limited excerpts unique in content,” he wrote in saying those segments should be provided to defense lawyers. He later wrote “the press and public interests are best served by disclosing this limited but highly relevant information.”

Prosecutors initially accused three Naval Academy students of sexually assaulting a female student in 2012 at an off-campus house in Annapolis, Md., where the school is located. The woman said she didn’t remember being sexually assaulted after a night of heavy drinking but heard from others she had had sex with multiple partners at a party. The three men were all football players at the academy at the time.

Last June, the woman gave interviews to CBS and CNN. At her request, neither network showed the woman’s face or used her name. The Associated Press is also not identifying her and generally doesn’t name alleged victims of sexual assault.


Map pinpoints shelters with too many, too few dogs

LOS ANGELES (AP) - The X on this animal lovers’ treasure map could be Spot or Rex or Rover.

The American Society for the Prevention of Cruelty to Animals recently launched a program that maps out animal shelters with a dearth of dogs and shelters that have too many. The first national program of its kind, MAP, which stands for Moving Animals Places, allows shelters to contact one another and work out moves that will put pets in places where they are more likely to be adopted.

Since the free online database started in July, 347 shelters in 47 states and Puerto Rico have signed on.

Early estimates show at least 362 dogs and 12 cats have been moved through MAP. However, it will be spring before exact numbers are known because not all the moves have been reported, said Sandy Monterose, senior director of ASPCA community initiatives, including the Animal Relocation and Transport team, which created and runs MAP.

The MAP database is just one of the many tools the relocation team uses to help shelters ease overcrowding, enhance adoptions and save lives. Each year, the team moves tens of thousands of animals to different shelters, many of them through grants and donations.

Monterose says relocating animals from overcrowded shelters to those where adoption demand is high saves those pets from euthanasia and allows new dogs and cats in need of loving homes to be accepted at the freed-up facilities.



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